Personalized Service

TAV “primeclass” eases every step that passengers take before and after their travels through the personalized solutions it provides. TAV “primeclass” brand gathering the Lounge industry and assissting services under the same roof with the professional staff opens up the door of a privileged world in the airports for passengers.

Airports Special Assistance Service

TAV “primeclass” provides special assisting service primarily in Istanbul, Ankara, İzmir in Turkey and at the airports operated by TAV in FYR of Macedonia, Tunisia and Georgia. In the assisting service offered in 3 Segments; you can enjoy the comfort in the airport with “primeclass” CIP service, implement all of your operations with “primeclass” Assist Service in company with a special assistant, and experience the privilege of stepping into special terminal in your journey with VIP Service. TAV welcomes you with “primeclass” at the airport, carries your luggage with porters, offers a special assisting service for your check-in and passport operations; allows you to use our privileged case when you are shopping in Duty Free with a special assistant and save time, makes you enjoy the services and limitless treats provided for you in “prime class” special lounges and transfers you with private cars within the airport.


They meet all of your expectations before flight with its calm atmosphere and sincere ambiance which offer every kind of comfort and opportunities. TAV proudly offers services like Limitless open buffet treats, Office units, Internet Access, Tablet use, Playstation / 3D animation corner, Shower opportunity, Television, Newspapers and magazines, Telephone charge unit, Children play room, Baby care room, Flight information monitors, Rest Areas, Massage chairs and Comfortable rooms to make your trip more quality


You will save time while you are shopping in Duty Free using our privileged case with an assistant and enjoy the service and limitless treats offered for you in special lounges.